redemption · Scan-to-redeem
Channel Pulse Redemption Desk
Retol deploys a dedicated redemption desk that syncs promo codes with your POS exports. Field coordinators verify scan rates per store cluster and flag mechanic drift before it affects sell-through. Built for brands running simultaneous SKU promos across GS25, CU, and independent chains.
Features
- — Daily POS export ingestion and mismatch alerts
- — Retailer-specific mechanic playbooks in Korean and English
- — Redemption heat maps by district and banner
- — Escalation queue for disputed transactions
- — Weekly distributor alignment brief
- — Promo window calendar with blackout rules
- — Executive summary in KRW impact terms
Outcomes
- Clearer visibility into which outlets honor mechanics
- Faster dispute resolution with documented evidence
- Repeatable weekly reporting rhythm for sales leads
FAQ
We work from scheduled exports and API feeds where available. Direct POS vendor contracts remain with your IT team; we provide the mapping spec.